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You hereby consent to the exclusive jurisdiction and venue of the Spanish courts in all disputes arising out of or relating to the use of this website. It is suppose to make you pay less but at the end the ad a “ ticket price” charge that makes you finally pay the same price. Izq., 28006, Madrid, Spain (“us” or “we”). Schade, dass Sie uns verlassen! Opodo will automatically apply the prices with the corresponding discount for residents. Pursuant article 14 of EU Directive n° 524/2013, the European Commission created this online dispute resolution system in order to facilitate an alternative dispute resolution between traders and consumers. GetHuman-dory_dia did not yet indicate what Opodo should do to make this right. to . Winner: Best Online/Call Centre Travel Agency. Vacaciones eDreams, S.L. We never share anything without your permission. You also agree that subscribing to Opodo Prime means you accept that those payment details will also be used to pay the Membership Fee due for any subsequent Renewal Term. Die Antwort lautet: Ja! BY ENTERING THE PAYMENT DATA, YOU DECLARE THAT YOU HAVE THE RIGHT TO USE THEM AND ACCEPT SOLE RESPONSIBILITY FOR DOING SO. We've developed a suite of premium Outlook features for people with advanced email and calendar needs. , Hier findest du alle wichtigen Informationen rund um. By subscribing to Opodo Prime, you undertake to use it in compliance with the terms of the present T&Cs as well as all applicable laws. In case you need to get in touch via phone, the UK call centre is available 24 hours a day, 7 days a week. Each twelve month renewal period (a “Renewal Term”) and the Trial Period are separately and together referred to as the “Subscription Term”. Enter your email and we'll send you the instructions to recover your password: Follow the instructions in the email to reset your password. ✅ Ihr könnt also z.B. You will have to provide the necessary information to prove your residence. ª Compass by Opodo. For those who are trying to contact OPodo to speak to an agent ‭020 7660 8892‬. Our content providers have utilized reasonable care in collecting and reporting the information contained in the Products on this website and have obtained such information from sources believed to be reliable. If you don't receive the email in your inbox, please check your spam folder. Toutes les procédures pour contacter le service client ou le service après-vente (SAV) de Opodo. Find the best deals on cheap flights, hotels and holidays with the handy Opodo price comparison tool. One of our agents will help you to complete your booking. Vous devrez fournir les informations nécessaires pour prouver votre résidence. No account yet? Your subscription to Opodo Prime starts from the Effective Date and is valid initially for the Trial Period. You will have to provide the necessary information to prove your residence. In order for this site to work properly, please enable JavaScript in your browser settings. We are waiting for GetHuman5234211 to fix the problem and share the solution with the rest of us customers. So now I have gone straight to my bank to sort this out. Opodo will automatically apply the prices with the corresponding discount for residents. e) the re-booking involves all the passengers of the bookings (re-booking for only one or some of the passengers of a booking are not allowed), and If you have submitted a complaint to our customer service for any reason whatsoever but you consider our answer to be unsatisfactory, you can follow the online dispute resolution procedure offered by the European Commission. Opodo UK gives travellers one-stop access to flights with over 500 airlines, 80,000 hotel properties, travel insurance, city breaks, Eurostar breaks and car hire. Direkt nachdem ihr die Prime Mitgliedschaft gebucht habt, wird eure E-Mail-Adresse in unserem System auf den Prime Status upgegradet. With Compass by Opodo, we show you inspiring destinations you can reach from . If one of the passengers cannot prove that they are residents, their tickets will not be valid! Wir lieben Reisen und wollen die weltweit schönsten Orte mit dir teilen. I have an issue with Opodo too. Opodo Prime is available to all persons identified in the booking (provided that you are also a part of the booking and that you are logged in to your User Account (defined in Article 2). Il était écrit dans leur mail de réservation : "L'abonnement annuel Opodo Prime est au tarif de 34,99 € par an. Your Opodo Prime subscription will include Flexible Travel Option if (i) during the purchase of your Subscription on the Website/Application the Flexible Travel Option was clearly indicated in the list of included advantages, and (ii) the Confirmation Email (defined in Article 2) indicates that you are eligible to benefit from it. Applicable Law: These T&Cs, as well as any relationship between you and us, shall be governed by the laws of Spain. Opodo Prime – alle wichtigen Infos auf einen Blick. IF YOU DO NOT CANCEL YOUR TRIAL PERIOD, YOUR MEMBERSHIP FEE FOR THE RENEWAL TERM WILL BE DUE ON EXPIRY OF THE TRIAL PERIOD. The benefits of Opodo Prime will be the same regardless of the channel that you choose to purchase Opodo Prime. b) you must complete the re-booking of your flight(s) no later than twenty-four (24) hours prior to the scheduled departure of the Original Flight, and The problem: I would like to cancel my Opodo prime membership. If you would prefer to contact us by telephone please use the Prime Line (defined in Article 1). f) You must provide us/Europ Assistance S.A. with any documentation that it is reasonable to request. In these circumstances, the difference between the Prime Fare and the price applicable to non-members at the date of changing the reservation will become due. d) the Rebooked Flight must be to the same destination airport as the Original Flight, unless you can find an alternative flight to the same destination city but different airport, and which can be demonstrated to be at a cheaper price and/or on a different airline, and F Never again Opodo. - If you have clicked on a link to get here, there is probably an error in the link Stored travellers . Opodo Prime fonctionne sous la forme d’un abonnement annuel de 12 mois, pour un tarif de 54,99 euros. Opodo Prime Membership review: Do not get ever get involved with Opodo! These price conditions apply to members (“Prime Fare”) on bookings made on the website https://www.opodo.co.uk/ (hereafter the “Website”) and/or through our Opodo mobile application (hereafter the “Application”). Fourth, if you take the insurance they will charge you anyway. Please read these Terms and Conditions (T&Cs) before purchasing Opodo Prime. Download the app for free and get the best discounts wherever you are ©2020 Opodo About us. or . Fourth, if you take the insurance they will charge you anyway. Ich fordere Sie hiermit auf, das Geld unverzüglich zurück zu zahlen! We reserve the right to modify/update/extend the list of available additional benefits at any time. Izq., 28006 Madrid, Spain, with VAT number B-61965778. Discover amazing destinations. IF YOU DO NOT CANCEL YOUR SUBSCRIPTION BEFORE THE END OF THE TRIAL PERIOD, IT WILL AUTOMATICALLY RENEW AT THE END OF THE TRIAL PERIOD FOR A FURTHER PERIOD OF TWELVE (12) MONTHS (UNLESS TERMINATED BY US OR OTHERWISE INDICATED IN THESE T&Cs). IATA-accredited agent. Search cheap flights and compare airfare with all airlines including low cost airlines. In order to apply the Member Price to a reservation, it is necessary for you, as the member to be part of that reservation. F. If one of the passengers cannot prove that they are residents, their tickets will not be valid! It is suppose to make you pay less but at the end the ad a “ ticket price” charge that makes you finally pay the same price. Note that the membership fee to Opodo Prime will not be refunded (except if you exercise your right to withdrawal as stated under Article 4). you may have subscribed to an initial longer or shorter Subscription Term (for instance, a Subscription Term of 1, 3 or 6 months, etc.) Opodo PRIME - dont do it! © Opodo 2020. I have an issue with Opodo too. Your correspondence address in connection with this service is: Vacaciones eDreams SL, address for correspondence purposes, Carrer de Bailén, 67-69, 08009, Barcelona, Spain or through our online Help Centre. About Opodo: Opodo.co.uk is part of the Opodo group; the first truly Pan-European online travel company. The refund by Opodo Prime will be made no later than 14 days from the date on which you informed us of your decision to withdraw. Download the app for free and get the best discounts wherever you are ©2020 Opodo About us. Good descounts and benefits. In August I booked a Ryan Air flight via Opodo. The additional benefits currently available are the following: Exclusive customer service: priority phone number (“Prime Line”) which shall be available only to Prime members, the details of which will be sent to you in your Confirmation Email (defined in Article 2 below) when you once become a member of Opodo Prime. Même problème, transavia m’a transmis l’attestation de remboursement, depuis impossible de joindre OPODO pour un remboursement de la somme perçue. If we detect commercial use or other misuse, or where a third party is erroneously using the service for fraudulent purposes, we reserve the right at any moment and without any prior notice to (i) verify private use of the service (ii) to deny access to your User Account (iii) terminate your subscription (or subsequent renewal) to Opodo Prime, (iv) to demand the refund of unduly acquired advantages. You agree to keep your personal information correct and accurate (email address, contact details, etc.) All your booking details will be sent to this email address. Was habt ihr davon, wenn ihr Mitglied werdet? The terms and conditions of your product of choice will be brought to your attention before you finalise your booking. You can cancel Opodo Prime at any moment during the Subscription Term according to the instructions provided above. Arnaque Opodo pour un compte Prime de 54,99€. *Réduction totale cumulée avec Opodo Prime, en considérant la réduction Prime appliquée sur trois vols aller-retour en 2018-2019 : Paris BVA - Venise TSF du 7 au 10 juin 2018 avec Ryanair, Paris CDG - Barcelone BCN du 26 au 28 septembre 2019 avec easyJet, Paris CDG - Prague PRG du 18 au 20 janvier 2019 avec Transavia France. Alles so verschachtelt und dann keine deutschen Ansprechpartner für die deutsche Kundschaft. Please check frequently, especially before your use of Opodo Prime, to see if these T&Cs have changed. Updated versions of the T&Cs will be posted on the Website and on the relevant section of the Application and are effective immediately on posting. The bank have a different way of dealing with it to get the money back quickly. You undertake to use the service in accordance with the present T&Cs and, in particular, to not use the service in an abusive or fraudulent way. The membership fee for your Subscription (“Membership Fee”) will always be payable in advance of the respective term. As of the Effective Date, your membership is complete, and an account will automatically be created for you on the Website and/or Application (your “User Account”) that allows you, when logged in, during the Subscription Term, to make further bookings at the advantageous Opodo Prime conditions. Exclusive customer service: priority phone number (“Prime Line”) which shall be available only to Prime members, the details of which will be sent to you in your Confirmation Email (defined in Article 2 below) when you once become a member of eDreams Prime. Opodo appliquera automatiquement les prix avec la remise correspondante pour les résidents. Prime; See more ; Get exclusive deals on the Opodo app! Selecting the Prime Fare and continuing to book that journey with that fare selected will result in you applying for a subscription to a thirty (30) day free trial of Opodo Prime (the “Trial Period”) and availing of the Prime Fare as defined above. Third, The opodo prime offer is just a joke. Opodo Prime is reserved for the use of individuals over 18 years old and is only for private and personal use, and cannot be used for business or professional purposes. Direkt nachdem ihr die Prime Mitgliedschaft gebucht habt, wird eure E-Mail-Adresse in unserem System auf den Prime Status upgegradet. Book your low cost holiday or city break with us now! Der Taschenspieler Trick mit Opodo Prime und dann haben sie mir das Geld für das erste Jahr doch abgebucht, obwohl das kostenfrei sein soll. s. F. If you are unsure of the specific Subscription Term that applies to you, your Confirmation Email will contain the relevant information, or you can contact us through our Help Centre or the Prime Line (details of which will be in the Confirmation Email). Registration for Opodo Prime becomes effective on the Effective Date as defined in Article 2 above. to . You can also request details of Prime Line through the Help Centre in our contact details above. Discover amazing destinations. Sie können jederzeit kündigen. Please note that after you have subscribed to Opodo Prime, to continue using Opodo Prime and availing of its advantageous prices during a booking, you need to: (i) keep your User Account active (so you cannot cancel the User Account during the entire Subscription Term); and (ii) you must be logged in to your User Account during the booking. November 2019) angewendet wird. Opodo Prime für Hotels: Ermäßigungen und Vorteile auf der ganzen Welt! Booked flights as Opodo prime customer and paid extra for flight cancellation. Use of Opodo Prime after any changes to the T&Cs constitutes your consent to the changes. F. If one of the passengers cannot prove that they are residents, their tickets will not be valid! S. Search: Alles klar? Toutes les procédures pour contacter le service client ou le service après-vente (SAV) de Numéro de téléphone, site internet, contacts chez Opodo. You can call Opodo at +44 207 660 2215 phone number, write an email, fill out a contact form on their website www.opodo.com, or write a letter to 26-28 Hammersmith Grove, London, London, W6 7BA, United Kingdom. Manage booking . However, in the case of certain promotions (for example, a free trial period, price reduction, etc.) Trust me I tried all of this. For the avoidance of doubt, the applicable T&Cs are those (i) in force at the time of your subscription to Opodo Prime, or (ii) in the event of renewal of your Prime subscription, the T&Cs in force at that date of your last renewal. Opodo will automatically apply the prices with the corresponding discount for residents. s. F. Expand your Outlook. To subscribe to Opodo Prime, simply search and book a flight or train journey on our Website or Application with the Prime Fare option selected. Opodo Prime also allows you to access additional benefits. I decided to try it in the heat of the moment, but later realized I didn’t want to pay for the service after my trial month. If during that 14 day period you wish to exercise your right of withdrawal, we will reimburse to you all payments received from you, but we may make a deduction from the reimbursement if you have already enjoyed the benefit of Opodo Prime by your express agreement (i.e. Vous voulez écrire à Opodo car vous n'arrivez pas à appeler Opodo au téléphone?Voici comment contacter Opodo par courriel sur leur adresse email, via le formulaire de contact de leur site ou par message publique sur leur réseaux sociaux Facebook ou Twitter. Tout se passe bien. Ainsi, grâce à cela, vous allez pouvoir profiter de réductions sur l’ensemble de vos vols. Um zu kündigen, gehen Sie bitte zu "Mein Prime-Account" auf der Website oder zum Prime Space in der App und folgen Sie den Anweisungen. Dann kann’s ja losgehen! F. If one of the passengers cannot prove that they are residents, their tickets will not be valid! You agree to use and benefit from Opodo Prime in good faith and to inform us of any change or information that might interfere with the subscription or the benefit of Opodo Prime. My Trips . Opodo will automatically apply the prices with the corresponding discount for residents. Bei eurer nächsten Flugbuchung fügt ihr einfach ⭐ Opodo Prime über den Button „Mitglied werden“ zu eurer Buchung hinzu: Damit profitiert ihr bereits bei derselben Flugbuchung von den günstigen Rabatten! YOU UNDERSTAND THAT THE CANCELLATION OF YOUR USER ACCOUNT DOES NOT ENTAIL THE CANCELLATION OR THE TERMINATION OF YOUR Opodo PRIME MEMBERSHIP AND THAT YOU ARE THE SOLE PERSON RESPONSIBLE FOR THE USE, PRESERVATION AND PRIVACY OF YOUR USER ACCOUNT AND CREDENTIALS. Opodo Prime is a service allowing you to benefit from a preferential total price, all costs included. dynamic packaging) searched; and (ii) not apply to services not expressly indicated in these T&Cs/Confirmation email/purchase of your Subscription. You will have to provide the necessary information to prove your residence. Such deduction shall correspond to the amount of any benefits provided by us up until we receive the communication of your decision to withdraw. Please be aware that the terms and conditions for the purchase of your product are different to these terms and conditions. Das ist eure Flatrate für günstige Flüge – ihr bezahlt einmal den Mitgliedsbeitrag und profitiert dann das ganze Jahr über von den Rabatten für eure Flüge! by updating your User Account and/or informing the customer service department of any changes to your personal information via the process described in the Help Centre. My account | My trips . Registered in Commercial Register of Madrid, Volume 36897, Sheet 121 Page M-660117. Bonjour, Je suis moi aussi confronté à un problème avec Opodo Prime. We will accept your subscription by sending a confirmation email (“Confirmation Email”) as of the date that your Subscription Term (defined below) starts (the “Effective Date”). You can cancel your free trial by contacting us as per the procedure below. Compagnies aériennes en Grande-Bretagne. However, please keep in mind that o ur technology and customer service process is designed to function best online. YOU WILL BE CHARGED YOUR MEMBERSHIP FEE FOR THE RENEWAL TERM ON EXPIRY OF YOUR TRIAL PERIOD (terms as defined below). With Compass by Opodo, we show you inspiring destinations you can reach from . When purchasing Opodo Prime, you agree to accept these Terms and Conditions. I'll book direct! Impossible to get through to on the phone and emails just ignored. Should that payment method have expired on the Effective Date, we will ask you to provide up to date payment information in your User Account and/or if expired subsequently, ask you to enter up to date payment information in a dedicated renewal payment section of your User Account and/or, if applicable, we will apply those updated payment details provided to us in relation to any other booking that you have made during the Subscription Term. mit nur einem Trip zusammen in Begleitung oder zwei Flügen alleine den Preis der Prime Mitgliedschaft schon wieder einsparen! En Novembre dernier (2019) je réserve 2 billets d'avion pour Birmingham. Subscribing to Opodo Prime with the Flexible Travel Option means that you also accept the aforementioned Flexible Travel Option general conditions. If some passengers are residents and others are not, you must book separately. Make the most of your holidays with Opodo. The problem: Hi, I would like to cancel my opodo prime membership please. You will need to set your password following the instructions on the Website/Application. Das ist Betrug. GetHuman5234211 did not yet indicate what Opodo should do to make this right. Opodo prime - it’s a scam When booking via Opodo I was offered their prime for free and easy to cancel which gave me a discount. Within the Subscription Term, the service Opodo Prime is valid for all bookings as defined under Article 1 that you make on our Website or Application. Notwithstanding same, if you are a consumer, You will additionally enjoy the protection afforded to you by the mandatory provisions of consumer laws of your country of residence (“Mandatory Provisions”) and may also bring proceedings in respect of enforcement of relevant applicable Mandatory Provisions in the courts of the country in which You are domiciled. Please go to https://webgate.ec.europa.eu/odr/. s. F. Keine klare E-Mail … You will have to provide the necessary information to prove your residence. Our content providers have utilized reasonable care in collecting and reporting the information contained in the Products on this website and have obtained such information from sources believed to be reliable. Vacaciones eDreams SL duly incorporated in Spain and registered in the Trade Registry of Madrid with registered office is at Calle Conde de Peñalver, 5, - 1º Ext. Kostenlose Stornierung mit Opodo – so geht’s! Find my booking as a guest . Toutes les procédures pour contacter le service client ou le service après-vente (SAV) de Numéro de téléphone, site internet, contacts chez Opodo. Du bist im Begriff eine Reise zu buchen und überlegst, ob sich eine Opodo Prime Mitgliedschaft für dich lohnt? Storage of your bank data: we will use the payment details that you provided at the time of subscription to Opodo Prime and creation of your User Account unless agreed otherwise between you and us. Please check that the information you've entered is correct or use another payment method. Opodo will automatically apply the prices with the corresponding discount for residents. F. Si l'un des passagers ne peut pas prouver qu'il est résident, son billet ne sera pas valide! To meet the cancellation deadline, it is sufficient for you to communicate your decision to us by calling us on the Prime Line (details will be in your Confirmation Email) before the 14 day period has expired. Sociedad unipersonal, c/ Conde de Peñalver, 5, 1º Ext. Manage your pharmacy benefits with Prime Therapeutics. Lass dich von dem Opodo Reiseblog inspirieren und entdecke besondere Ziele, die besten Bars & Restaurants sowie echte Geheimtipps. Toutes les procédures pour contacter le service client ou le service après-vente (SAV) de Opodo. A Microsoft 365 subscription offers an ad-free interface, custom domains, enhanced security options, the full desktop version of Office, and 1 TB of cloud storage. Buche jetzt deinen nächsten Flug mit Opodo und überzeuge dich selbst davon, wie du mit unserer Prime Mitgliedschaft bei deinen Buchungen Geld sparen kannst. You will only be entitled to benefit from Opodo Prime during the Subscription Term and as long as the Membership Fee has been paid. Contact Opodo customer service. Third, The opodo prime offer is just a joke. The sender is noreply@edreams.com. If you need help using the online dispute resolution system you can contact the UK national contact point. I am very imptessed with the services provided by Opodo Prime. You get trapped in a subscription of 110 euros a year and difficult to cancel. I strongly recommend NOT booking through opodo. I strongly recommend NOT booking through opodo. Fonctionnement d’Opodo Prime. Adresse: Opodo Ltd. Opodo Prime Conde de Peñalver, 5, 1° Ext.Izq 28006 Madrid Spanien You will have to provide the necessary information to prove your residence. Please note: We reserve the right to apply or disapply the Prime Fare to airlines and railway companies from time to time and at any time, and particularly in the case of any airlines/railway companies where an order is made for its winding up, administration or dissolution, where it threatens to cease to carry on business, where it threatens insolvency or become insolvent, or any event that may be analogous to such circumstances. We reserve the right to immediately terminate your subscription in case of non-compliance with these T&Cs. YOU CAN PROVIDE US THIS NOTICE BY ACCESSING YOUR USER ACCOUNT AND CLICKING ON THE UNSUBSCRIBE LINK, AND FOLLOWING THE INSTRUCTIONS PROVIDED. Trust me I tried all of this. How GetHuman-dory_dia fixed the problem. In accordance with the Consumer Contracts (information, Cancellation and Additional Charges) Regulations 2013 you benefit from a withdrawal period of 14 days from the Effective Date without giving any reason (and is separate from your rights to cancel under Article 3).

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